Privacy Policy

1.1 Information You Provide Directly

When you interact with our website or services, you may provide us with personal information including:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, industry, work email
• Project Details: Requirements, preferences, budget information, timeline
• Communication Content: Messages, feedback, support requests, testimonials
• Account Information: Username, password, profile information
• Payment Information: Billing address, payment method details (processed securely by third-party payment processors)

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns, scroll behavior
• Location Data: General geographic location based on IP address
• Referral Information: Source website, search terms, marketing campaign data
• Performance Data: Page load times, error reports, crash data
• Cookie Data: Session identifiers, preference settings, authentication tokens

1.3 Third-Party Information

We may receive information about you from third-party sources:

• Social Media: Profile information from LinkedIn, GitHub, or other professional networks
• Business Partners: Referral information from authorized partners
• Public Sources: Company information from business directories or professional databases
• Analytics Providers: Enhanced usage statistics and demographic information

2.1 Service Provision and Management

• Provide, operate, and maintain our development services and portfolio website
• Process project inquiries and deliver custom web solutions
• Manage client relationships and project communications
• Provide technical support and troubleshooting assistance
• Create and maintain user accounts and profiles
• Process payments and manage billing relationships

2.2 Communication and Marketing

• Send project updates, newsletters, and service announcements
• Respond to inquiries, comments, and support requests
• Deliver targeted marketing content based on your interests
• Send promotional materials about our services (with your consent)
• Conduct customer satisfaction surveys and feedback collection
• Notify you about changes to our services or policies

2.3 Analytics and Improvement

• Monitor and analyze website usage patterns and performance metrics
• Conduct A/B testing to improve user experience
• Identify trends in client preferences and market demands
• Optimize our services based on user feedback and behavior
• Generate anonymized reports for business intelligence
• Improve website security and prevent fraud

2.4 Legal and Compliance

• Comply with applicable laws, regulations, and legal processes
• Protect our rights, property, and legal interests
• Prevent, detect, and investigate fraudulent or illegal activities
• Enforce our terms of service and other agreements
• Respond to legal requests from law enforcement or government agencies

3.2 Authorized Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Web Hosting: Vercel (website hosting and deployment)
• Analytics: Google Analytics (website usage analysis)
• Communication: Email service providers for newsletters and updates
• Payment Processing: Stripe or PayPal for secure payment handling
• Customer Support: Help desk software for managing support requests
• Security: Services that help protect against spam, fraud, and security threats

All service providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

3.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with court orders, subpoenas, or legal processes
• Respond to requests from law enforcement agencies
• Protect our rights, property, or safety, or that of our users
• Prevent fraud, security breaches, or illegal activities
• Enforce our terms of service or other agreements

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website of any such change in ownership.

4.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission is secured using TLS/SSL encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Authentication: Multi-factor authentication for administrative access
• Monitoring: Continuous monitoring for security threats and vulnerabilities
• Regular Updates: Timely security patches and software updates
• Data Backup: Regular encrypted backups stored in secure locations
• Incident Response: Established procedures for handling security breaches

4.2 Data Retention

We retain your information for different periods based on the type of data:

• Account Information: Until you request deletion or your account is inactive for 3 years
• Project Data: For the duration of the project plus 2 years for support purposes
• Communication Records: Up to 5 years for business and legal purposes
• Analytics Data: Anonymized after 26 months in compliance with data protection laws
• Financial Records: As required by applicable tax and accounting laws (typically 7 years)

4.3 International Data Transfers

Your information may be processed and stored in countries other than your own, including the United States. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses approved by relevant authorities.

5.1 Types of Cookies We Use

5.2 Third-Party Tracking

We use the following third-party services that may collect information:

• Google Analytics: Website usage analytics and user behavior insights
• Vercel Analytics: Performance monitoring and error tracking
• Social Media Pixels: LinkedIn, Twitter for retargeting and conversion tracking

5.3 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. You can also use our cookie preference center (when available) to customize your cookie settings.

6.1 How to Exercise Your Rights

To exercise any of these rights, please contact us at: